Pricing & Service Packages
Transparent, predictable pricing for managed IT services in Anchorage, Alaska.
Predictable IT Costs. No Surprises.
Flat monthly pricing per user — no hourly billing, no surprise invoices. Pick the plan that fits how your business works.
Two Plans. Both All-Inclusive.
Every plan covers your full stack — devices, cloud, security, and support. No per-ticket charges, no hidden fees.
Break / Fix
$75 / user / month
Reactive IT support for businesses that want affordable coverage without a long-term managed services commitment.
- Reactive remote & onsite support
- 24/7 monitoring & alerting
- Managed antivirus / EDR
- Windows & app patch management
- Cloud backup
- Best-effort response times
Unlimited Support
$150 / user / month
Fully managed IT with unlimited support, premium response times, and a complete security stack. No surprises — ever.
- Unlimited remote & onsite support
- Premium SLA — 1-hr critical response
- 24/7 monitoring & alerting
- Managed antivirus / EDR (Huntress)
- Windows & app patch management
- Identity & access management
- Advanced phishing protection
- Security awareness training
- Cloud backup & disaster recovery
- Quarterly technology reviews
- IT documentation
🏥 HIPAA Compliance
Available as an add-on for healthcare and regulated businesses. Powered by Compliancy Group — includes risk assessments, policy templates, compliance training, and Business Associate Agreement. Priced annually and quoted separately.
What's the Difference?
Both plans are all-inclusive — here's how they compare on support and response times.
| Feature | Break / Fix $75/user/mo | Unlimited Support $150/user/mo |
|---|---|---|
| Support type | Reactive | Proactive + Reactive |
| Support volume | Unlimited | Unlimited |
| Response time | Best effort | 1 hr critical / 4 hr standard |
| Monitoring & alerting | ✅ | ✅ |
| Managed security (EDR) | ✅ | ✅ |
| Phishing protection | — | ✅ |
| Security awareness training | — | ✅ |
| Identity & access management | — | ✅ |
| Disaster recovery planning | — | ✅ |
| Quarterly tech reviews | — | ✅ |
How Much Will It Cost for Your Business?
Use our interactive pricing calculator to get an indicative price based on your team size and needs.
Managed Services Agreement
We believe in transparency. Review our full MSP agreement and terms before signing anything.
Ready to Talk Numbers?
Our initial consultation is free. We'll assess your needs and give you a clear, honest quote — no pressure.