https://deploy-preview-2--gallant-hermann-eb2152.netlify.app/blog/Recent content in JP Tech Bulletin on JP TechnicalHugo -- gohugo.ioen-usMon, 11 May 2026 00:00:00 +0000https://deploy-preview-2--gallant-hermann-eb2152.netlify.app/blog/2026-05-11-quick-tip-keep-all-your-tasks-in-one-place/Mon, 11 May 2026 00:00:00 +0000https://deploy-preview-2--gallant-hermann-eb2152.netlify.app/blog/2026-05-11-quick-tip-keep-all-your-tasks-in-one-place/When tasks live in too many places, things get missed. There’s an easier way to keep them all in one spot. Have questions about your business technology? Contact JP Technical — Alaska’s trusted IT partner since 1996.https://deploy-preview-2--gallant-hermann-eb2152.netlify.app/blog/2026-05-04-quick-tip-edit-a-pdf-directly-in-microsoft-word/Mon, 04 May 2026 00:00:00 +0000https://deploy-preview-2--gallant-hermann-eb2152.netlify.app/blog/2026-05-04-quick-tip-edit-a-pdf-directly-in-microsoft-word/Ever been sent a PDF and needed to change something? You can open it straight in Word and edit it without any extra software. Have questions about your business technology? Contact JP Technical — Alaska’s trusted IT partner since 1996.https://deploy-preview-2--gallant-hermann-eb2152.netlify.app/blog/2026-05-02-tech-update-its-time-to-govern-your-teams-ai-use/Sat, 02 May 2026 00:00:00 +0000https://deploy-preview-2--gallant-hermann-eb2152.netlify.app/blog/2026-05-02-tech-update-its-time-to-govern-your-teams-ai-use/Quick question: Do you know how your team is using AI at work? If not, it’s time to find out. Have questions about your business technology? Contact JP Technical — Alaska’s trusted IT partner since 1996.https://deploy-preview-2--gallant-hermann-eb2152.netlify.app/blog/2026-05-01-its-time-to-govern-your-teams-ai-use/Fri, 01 May 2026 00:00:00 +0000https://deploy-preview-2--gallant-hermann-eb2152.netlify.app/blog/2026-05-01-its-time-to-govern-your-teams-ai-use/Let me ask you a slightly uncomfortable question. Do you know which AI tools your team is using at work… and what they’re putting into them? Most business owners I speak to think they do. And then we dig a little deeper. Generative AI tools like ChatGPT and Gemini have slipped into everyday work incredibly fast. They’re great for productivity. Drafting emails. Summarizing documents. Brainstorming ideas. Solving problems faster. The trouble is, they’ve arrived so quickly that governance hasn’t kept up.https://deploy-preview-2--gallant-hermann-eb2152.netlify.app/blog/2026-04-27-quick-tip-share-just-the-article-without-the-noise/Mon, 27 Apr 2026 00:00:00 +0000https://deploy-preview-2--gallant-hermann-eb2152.netlify.app/blog/2026-04-27-quick-tip-share-just-the-article-without-the-noise/Sharing an article but don’t want to send all the noise with it? Pass on just the content, without the clutter. Have questions about your business technology? Contact JP Technical — Alaska’s trusted IT partner since 1996.https://deploy-preview-2--gallant-hermann-eb2152.netlify.app/blog/2026-04-25-tech-update-dont-forget-to-protect-your-browsing-privacy/Sat, 25 Apr 2026 00:00:00 +0000https://deploy-preview-2--gallant-hermann-eb2152.netlify.app/blog/2026-04-25-tech-update-dont-forget-to-protect-your-browsing-privacy/Your mobile browser knows a lot more about you than you think. Here’s what you should do about it. Have questions about your business technology? Contact JP Technical — Alaska’s trusted IT partner since 1996.https://deploy-preview-2--gallant-hermann-eb2152.netlify.app/blog/2026-04-24-dont-forget-to-protect-your-browsing-privacy/Fri, 24 Apr 2026 00:00:00 +0000https://deploy-preview-2--gallant-hermann-eb2152.netlify.app/blog/2026-04-24-dont-forget-to-protect-your-browsing-privacy/When you open a browser on your phone, what do you think it knows about you? The websites you visit? Maybe your location? Possibly what you’ve searched for? The reality is, for many popular mobile browsers, it’s a lot more than that. A recent analysis looked at how popular mobile browsers handle user data, based on the privacy information they publish in app stores. And what it found should make you pause for thought.https://deploy-preview-2--gallant-hermann-eb2152.netlify.app/blog/2026-04-20-quick-tip-keep-two-web-pages-open-at-once-in-chrome/Mon, 20 Apr 2026 00:00:00 +0000https://deploy-preview-2--gallant-hermann-eb2152.netlify.app/blog/2026-04-20-quick-tip-keep-two-web-pages-open-at-once-in-chrome/Always flicking back and forth between two web pages? Chrome has a built-in way to keep them both in view. Have questions about your business technology? Contact JP Technical — Alaska’s trusted IT partner since 1996.https://deploy-preview-2--gallant-hermann-eb2152.netlify.app/blog/2026-04-18-tech-update-do-you-really-want-your-team-to-use-this/Sat, 18 Apr 2026 00:00:00 +0000https://deploy-preview-2--gallant-hermann-eb2152.netlify.app/blog/2026-04-18-tech-update-do-you-really-want-your-team-to-use-this/If someone on your team could buy something for work without ever visiting a website, would you know about it? Have questions about your business technology? Contact JP Technical — Alaska’s trusted IT partner since 1996.https://deploy-preview-2--gallant-hermann-eb2152.netlify.app/blog/2026-04-17-heres-a-question-i-suspect-most-business-owners-havent-thought-about-yet/Fri, 17 Apr 2026 00:00:00 +0000https://deploy-preview-2--gallant-hermann-eb2152.netlify.app/blog/2026-04-17-heres-a-question-i-suspect-most-business-owners-havent-thought-about-yet/If one of your team buys something inside an AI chat window… is that okay with you? Because that’s exactly where things are heading. You’re probably already familiar with tools like Microsoft Copilot and ChatGPT helping people write emails, summarize documents, or answer questions. The next step is much more practical. And potentially much more sensitive. Buying stuff. Last year, ChatGPT quietly introduced a feature called Instant Checkout. In simple terms, if you ask a shopping-related question, you can be shown products and complete the purchase without ever leaving the chat.https://deploy-preview-2--gallant-hermann-eb2152.netlify.app/blog/2026-04-13-quick-tip-highlight-what-matters-in-onenote/Mon, 13 Apr 2026 00:00:00 +0000https://deploy-preview-2--gallant-hermann-eb2152.netlify.app/blog/2026-04-13-quick-tip-highlight-what-matters-in-onenote/OneNote getting messy? Here’s a simple way to highlight what matters so you can find it again fast. Have questions about your business technology? Contact JP Technical — Alaska’s trusted IT partner since 1996.https://deploy-preview-2--gallant-hermann-eb2152.netlify.app/blog/2026-04-11-tech-update-another-good-reason-to-enforce-mfa/Sat, 11 Apr 2026 00:00:00 +0000https://deploy-preview-2--gallant-hermann-eb2152.netlify.app/blog/2026-04-11-tech-update-another-good-reason-to-enforce-mfa/What if a password your team hasn’t used in years could still open the door to your business? Watch this month’s tech update. Have questions about your business technology? Contact JP Technical — Alaska’s trusted IT partner since 1996.https://deploy-preview-2--gallant-hermann-eb2152.netlify.app/blog/2026-04-10-another-good-reason-to-enforce-mfa/Fri, 10 Apr 2026 00:00:00 +0000https://deploy-preview-2--gallant-hermann-eb2152.netlify.app/blog/2026-04-10-another-good-reason-to-enforce-mfa/What would happen if someone got hold of one of your employees’ passwords from years ago? Not a password they’re using today. Not one they even remember. Just an old one that never got changed. Because that’s exactly how a recent, large-scale data-theft campaign worked. A recent investigation by a cybersecurity firm uncovered a new hacking campaign. Sensitive business data from dozens of organizations around the world was quietly collected and later put up for sale on the dark web.https://deploy-preview-2--gallant-hermann-eb2152.netlify.app/blog/oct.-blog-4/Sat, 27 Sep 2025 00:00:00 +0000https://deploy-preview-2--gallant-hermann-eb2152.netlify.app/blog/oct.-blog-4/How much time do you waste sorting through emails every day, trying to figure out what really needs your attention? If you’re like most business owners, the answer is probably “too much”. Between customer queries, supplier updates, internal messages, and the occasional bit of junk, your inbox can feel overwhelming. And if you or your team miss something important because it got buried, that can cause delays, confusion, or worse.https://deploy-preview-2--gallant-hermann-eb2152.netlify.app/blog/oct.-blog-3/Sat, 20 Sep 2025 00:00:00 +0000https://deploy-preview-2--gallant-hermann-eb2152.netlify.app/blog/oct.-blog-3/Here’s a question to make you pause: Do you know exactly who in your business can access your critical data right now? And more importantly, do they need that access to do their job? If you’re like most business owners, you probably assume that access is sorted out during setup and that’s the end of it. But new research says otherwise. It turns out that around half of staff in businesses have access to far more data than they should.https://deploy-preview-2--gallant-hermann-eb2152.netlify.app/blog/oct.-blog-2/Sat, 13 Sep 2025 00:00:00 +0000https://deploy-preview-2--gallant-hermann-eb2152.netlify.app/blog/oct.-blog-2/When was the last time you thought about how you log in to your accounts? Or how secure those logins really are? For years, we’ve relied on passwords. But let’s be honest, passwords are a pain. They’re easy to forget, often reused, and a prime target for cybercriminals. That’s where passkeys come in. And, at last, Windows is making it much easier to use them. So… what is a passkey?https://deploy-preview-2--gallant-hermann-eb2152.netlify.app/blog/sept.-blog-2/Mon, 08 Sep 2025 00:00:00 +0000https://deploy-preview-2--gallant-hermann-eb2152.netlify.app/blog/sept.-blog-2/Ever tried to follow a show where the main villain had four different names? Impossible, right? But that’s exactly what it’s like in the world of cybersecurity right now. One hacking group can be tracked under completely different names, depending on who’s writing about them. Whether it’s Microsoft, Google, CrowdStrike, or another security firm. It’s confusing. And worse, it can slow down how quickly us experts, and the businesses we protect, can respond to a cyberattack.https://deploy-preview-2--gallant-hermann-eb2152.netlify.app/blog/oct.-blog-1/Sat, 06 Sep 2025 00:00:00 +0000https://deploy-preview-2--gallant-hermann-eb2152.netlify.app/blog/oct.-blog-1/When you hire someone new, do you think about how secure your business really is? Most business owners focus on making sure their new starter has what they need. You know, a laptop, email account, access to the right systems… maybe a quick intro to the team. But those first few months of a new employee’s journey are one of the most dangerous times for your business’s cybersecurity. And it often flies completely under the radar.https://deploy-preview-2--gallant-hermann-eb2152.netlify.app/blog/sept.-blog-1/Tue, 02 Sep 2025 00:00:00 +0000https://deploy-preview-2--gallant-hermann-eb2152.netlify.app/blog/sept.-blog-1/What would happen to your business if one of your key tools suddenly stopped being safe to use? That’s the situation many businesses are heading for right now. With Windows 10. Because time is running out. Fast. Microsoft has confirmed that free support for Windows 10 ends on October 14 when it reaches end of life. That’s only a few weeks away. And with the time it takes to plan, budget and roll out a full upgrade across your business, it’s dangerously close.https://deploy-preview-2--gallant-hermann-eb2152.netlify.app/blog/sept.-blog-4/Wed, 20 Aug 2025 00:00:00 +0000https://deploy-preview-2--gallant-hermann-eb2152.netlify.app/blog/sept.-blog-4/When you’re trying to protect your business, what could possibly go wrong by downloading antivirus software? More than you might think. If you’re not careful, that “antivirus” might be the threat. Cybercriminals are getting better and better at creating fake websites that look just like the real thing. One recent example involved a convincing copy of the website of one of the most trusted names in cybersecurity. The fake site looked nearly identical to the real one, complete with the download button in all the right places.https://deploy-preview-2--gallant-hermann-eb2152.netlify.app/blog/aug.-blog-3/Mon, 18 Aug 2025 00:00:00 +0000https://deploy-preview-2--gallant-hermann-eb2152.netlify.app/blog/aug.-blog-3/Ever get a creepy feeling while you’re working in a coffee shop or on the train? Like someone’s looking over your shoulder at what’s on your screen? It’s a real privacy concern. Especially when you’re dealing with sensitive emails or confidential documents. Or even when you simply prefer to keep your screen to yourself. Well, Microsoft may soon have your solution. A new privacy feature called Onlooker Detection is reportedly in the works for Windows 11.https://deploy-preview-2--gallant-hermann-eb2152.netlify.app/blog/sept.-blog-3/Fri, 15 Aug 2025 00:00:00 +0000https://deploy-preview-2--gallant-hermann-eb2152.netlify.app/blog/sept.-blog-3/When was the last time you opened Notepad and thought, “I wish I could make this text bold or add a heading”? Probably never, right? But Microsoft is quietly giving Notepad a little upgrade that could make a surprising difference. Especially for those of us who use it to jot down quick notes, meeting minutes, or even team checklists. Notepad has always been the simplest of simple tools. It opens instantly, saves fast, and doesn’t get in your way.https://deploy-preview-2--gallant-hermann-eb2152.netlify.app/blog/microsoft-phishing/Thu, 14 Aug 2025 13:46:20 -0800https://deploy-preview-2--gallant-hermann-eb2152.netlify.app/blog/microsoft-phishing/Beware: Is that Microsoft… or a phishing attempt? When you get an email from Microsoft, you probably don’t think twice about opening it. Right? After all, it’s Microsoft. One of the biggest, most trusted tech companies in the world. But what if that email isn’t from Microsoft at all? Cyber criminals love using trusted brands to trick people. And right now, Microsoft is the most impersonated company in the world when it comes to phishing scams.https://deploy-preview-2--gallant-hermann-eb2152.netlify.app/blog/hello-blog/Thu, 14 Aug 2025 00:00:00 +0000https://deploy-preview-2--gallant-hermann-eb2152.netlify.app/blog/hello-blog/This is our first post. We’ll use this space to publish quick updates, security advisories, and deep dives into projects we’re working on for clients. Short, practical articles Occasional longer tutorials Links to resources we recommend Thanks for reading!https://deploy-preview-2--gallant-hermann-eb2152.netlify.app/blog/aug.-blog-2/Mon, 11 Aug 2025 00:00:00 +0000https://deploy-preview-2--gallant-hermann-eb2152.netlify.app/blog/aug.-blog-2/Have you ever wondered what the workplace of the near future looks like? Surprise. It’s already here. And it’s powered by Generative AI. You’ve probably heard the term thrown around. It’s not just tech jargon or a passing trend. Generative AI is the kind of artificial intelligence that doesn’t simply analyse data, it creates things. Like text, images, code, even music. And that’s all based on what it has learned from massive amounts of information.https://deploy-preview-2--gallant-hermann-eb2152.netlify.app/blog/aug.-blog-1/Mon, 04 Aug 2025 00:00:00 +0000https://deploy-preview-2--gallant-hermann-eb2152.netlify.app/blog/aug.-blog-1/Have you ever found yourself staring at a blank PowerPoint slide? Trying to figure out how to turn a pile of notes into something that looks half decent? Maybe you’ve got a well-written Word document but no idea how to turn it into a presentation that’s clear, professional, and visually engaging? It can take hours to get it right. Especially if you’re juggling other work at the same time. Well, here’s some very good news: Microsoft has just made that problem a lot easier to solve.https://deploy-preview-2--gallant-hermann-eb2152.netlify.app/blog/role-based-emails-are-bad/Tue, 29 Nov 2022 00:00:00 +0000https://deploy-preview-2--gallant-hermann-eb2152.netlify.app/blog/role-based-emails-are-bad/Email deliverability is of critical importance because you get to ensure that you send your emails to their intended audience. Deliverability can be affected by a number of factors. Let’s talk about one common factor, Role-based Email Addresses. What is a Role-based Email Address? Role addresses are organizational email addresses associated with a certain function, responsibility, position or department and not with an individual. They are mostly managed by more than one individual and mostly have a distribution list.https://deploy-preview-2--gallant-hermann-eb2152.netlify.app/blog/howto-fix-chrome-notifications/Tue, 27 Sep 2022 00:00:00 +0000https://deploy-preview-2--gallant-hermann-eb2152.netlify.app/blog/howto-fix-chrome-notifications/We hate those little popup notifications in Windows, the ones down by the clock telling you that ‘Your Computer is infected…’ always with a kind of vague or generic looking logo and a ca:wll to action to click something. These are, almost always bogus. These popups come from your web browser, believe it or not. What happend was a message was displayed on your browser asking if you would like to allow notifications, and someone clicked YES when they should have clicked NO.https://deploy-preview-2--gallant-hermann-eb2152.netlify.app/blog/howto_show_headers_gmail/Mon, 26 Sep 2022 00:00:00 +0000https://deploy-preview-2--gallant-hermann-eb2152.netlify.app/blog/howto_show_headers_gmail/Here is a quick video on how to view the headers in a Gmail message. This is useful for troubleshooting the source and destination of emails, and determining if it is legit or a scam.https://deploy-preview-2--gallant-hermann-eb2152.netlify.app/blog/howto_screenconnect/Mon, 26 Sep 2022 00:00:00 +0000https://deploy-preview-2--gallant-hermann-eb2152.netlify.app/blog/howto_screenconnect/Connectwise Control (formerly Screenconnect) is compatible with Windows, macOS, ChromeOS, and Linux operating systems, mobile devices running iOS/iPadOS/Android, and nearly every major browser making it a breeze for techs to provide remote support to any customer who needs it. We provide ConnectWise Control with robust security features by default using AES-256 encryption and two-factor authentication. This article includes How-to guides for the following operating systems: Windows MacOS Apple Mobiles Remote Support on Windows Here’s a quick video on how to use Screen Connect by JP Technical on Windows with either Google Chrome or Microsoft Edge.https://deploy-preview-2--gallant-hermann-eb2152.netlify.app/blog/how-to_reset_password_jumpcloud/Wed, 14 Sep 2022 00:00:00 +0000https://deploy-preview-2--gallant-hermann-eb2152.netlify.app/blog/how-to_reset_password_jumpcloud/Here’s a quick video on how to reset your password with JumpCloud. First go to console.jumpcloud.com and then log in as the newly created user. Now that we’ve logged in, we’ll go to the security menu on the left. Now click the Reset password link. Then, click the button I don’t see the app. Type in the current password. Type in the new password. And then click the update password button.https://deploy-preview-2--gallant-hermann-eb2152.netlify.app/blog/hipaa-sharing/Fri, 02 Sep 2022 00:00:00 +0000https://deploy-preview-2--gallant-hermann-eb2152.netlify.app/blog/hipaa-sharing/TLDR; Every person needs their own username and password. It violates HIPAA and all basic security standards to share accounts and passwords. A common request we get is for a shared user account. It makes sense, it can be a hassle creating an account for a temp worker, or a student, or an intern. From a security standpoint, particularly HIPAA, is this an acceptable practice? Here is a great article entitled HIPAA Regulatory Alert: Sharing user names is a HIPAA security that discusses this very topic.